Patient Safety, Incident Reporting and Open Disclosure
Distinguish incidents near misses and hazards.
What you will learn
- Distinguish incidents near misses and hazards.
- Prioritise immediate patient safety.
- Create a useful factual report.
- Explain open communication after harm.
- Analyse system contributors and reporting limitations.
- Plan and evaluate an improvement action.
Course content
6 lessons + final assessmentSelect a lesson to view its details.
01What should be noticedNot started
O1
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02Immediate responseNot started
O2
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03Writing the reportNot started
O3
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04Open communication and candourNot started
O4
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05Learning from systemsNot started
O5
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06Action and evaluationNot started
O6
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18 questions · 30 minutes · Pass: 15 correct
Who this course is for
Recognition, reporting, open communication and learning knowledge.
Prerequisite: No formal prerequisite; imaging workplace context is helpful.
Scope and professional boundaries
Recognition, reporting, open communication and learning knowledge. Does not qualify an incident investigator or establish statutory candour thresholds for all countries.
References
- WHO Patient safety incident reporting and learning systems 2020 ↗
- NHS England Guide to responding proportionately to patient safety incidents version 1.3 ↗
- HPCZ Professional Code of Ethics ↗
- HPCZ Generation and Management of Patient Records First edition March 2016 ↗
- HPCZ National Healthcare Standards for Zambia Third edition February 2026 ↗
- AHRQ Communication and optimal resolution toolkit ↗
- HPCZ Ethical guidance ↗
- CQC Regulation 20 Duty of candour ↗
- ACSQHC Australian Open Disclosure Framework 2026 ↗
